Understanding Premium Direct Vehicles, Inspections & Delivery
Welcome to Twin Cities Auctions (TCA), where we’re proud to offer an innovative and fully online vehicle buying experience. Our Premium Direct program combined with our thorough inspection process and easy delivery options ensures you get trusted vehicles — without ever needing to visit a lot in person.
What is a Premium Direct Vehicle?
A Premium Direct vehicle is a car listed and sold entirely online from the seller’s lot — it never travels to a TCA facility. Here’s how it works:
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Our expert TCA inspection team visits the seller’s location to conduct a complete inspection.
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We take 30+ high-resolution photos, perform a detailed mechanical inspection, and record a virtual test drive video.
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The vehicle is then listed live in our auction with a special “Premium Direct” badge so you know it’s inspected and ready for bidding.
This means you get the same trusted TCA inspection standards, more inventory options, and faster listings — all without the vehicle leaving the seller’s lot.
Why Buyers Love Premium Direct
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More choices: Access a wider range of vehicles across the country, without being limited to what’s physically at a TCA facility.
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Trusted inspection: Every vehicle comes with a comprehensive condition report, photos, and a virtual test drive — all done by TCA’s expert inspectors.
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Convenient delivery: We arrange transport directly to you, with free delivery within 50 miles as a launch promotion.
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Simple buying: No need to coordinate pickup or transportation — just bid, pay, and relax while we handle the logistics.
How Our Inspection Process Works
Our on-site inspection ensures you can shop online with confidence:
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30+ high-quality photos capture every angle and detail of the vehicle.
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A full mechanical checklist highlights the condition of key systems.
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A virtual test drive video lets you see the vehicle in action.
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No cleaning or staging — what you see is exactly what you get.
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Inspections are done only by TCA-trained staff to maintain consistent quality.
If you ever spot a condition that doesn’t match our report or video, our arbitration process has you covered — just like with any traditional TCA sale.
Delivery & Pickup Made Easy
We take the hassle out of getting your new vehicle:
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Free delivery within 50 miles during our launch period.
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Delivery beyond 50 miles available at standard mileage rates.
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You can also choose to pick up your vehicle at our TCA location at no additional cost.
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We coordinate all transportation — no need to arrange your own tow or pickup.
Frequently Asked Questions
Q: Can I see the car in person before bidding?
A: Premium Direct vehicles stay on the seller’s lot and aren’t available for in-person viewing. But with our 30+ photos, virtual test drive, and full condition report, you get a detailed, transparent view from anywhere.
Q: What if the car isn’t as described?
A: If you find discrepancies between the vehicle and our report, you can file a claim through our trusted arbitration process — just like any other TCA purchase.
Q: Who handles the vehicle transport?
A: TCA handles all transportation logistics. You can sit back and relax knowing your vehicle will be delivered or ready for pickup without extra effort on your part.
Q: Why can’t I talk directly to the seller?
A: To keep the auction fair and secure, we manage the entire sale process so everyone follows the same rules and enjoys a smooth experience.
Q: Is buying Premium Direct riskier than buying from a TCA lot?
A: Not at all. You receive the same thorough inspection and buyer protections, with the added convenience of more inventory available online.
Start Bidding with Confidence!
Our Premium Direct program is designed to bring more vehicles to your fingertips with transparency, trusted inspections, and seamless delivery. Whether you’re a dealer or a buyer, it’s a simple, smart way to participate in auctions 100% online.
If you have more questions or need assistance, please contact our customer service team. We’re here to help!